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Key Recommendations for Managing IT Costs in 2021

According to Amalgam Insights, "2020 was an extreme challenge for IT departments as global IT spend fell over 5%, making this the first year since 2009 that we saw a global decline in IT. For CIOs to succeed in 2021, IT budgeting, forecasting, and spend needs to take an approach that fills gaps from 2020, takes remote work into account, and plans for a return to work post-COVID vaccine."

Download this research report to learn why flexibility will be the name of the game for 2021 where contractual obligations, termination fees, and long term capital expenditures will need to be avoided in favor of month to month and short commitments.


  • Recap to Key Technology Expense Issues in 2020
  • 2021 Predictions
  • Conclusions

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About Calero

Calero is a leading provider of Technology Expense Management solutions designed to provide clarity, control, compliance, and cost savings. With a deep commitment to innovation and customer service, Calero partners with enterprises to provide a unified expense management service that supports Telecom Expense Management, Managed Mobility Services, and SaaS Subscription Management. Calero has thousands of customers worldwide, including corporations, universities, financial institutions, and government agencies.

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About Amalgam Insights

Amalgam Insights is a leading research and advisory firm focused the financial, programmatic, and cognitive tools that multiply the value of enterprise technology including the following research practices: Technology Expense and Budget Management, Analytics and Data Management, Data Science and Machine Learning, Accounting and Finance Technologies, DevOps and Open Source Development, Talent Management, Learning & Development, and Extended Reality.

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2021 TEM Market Predictions Webinar

Want to continue the discussion? Amalgam Insights CEO and analyst Hyoun Park and Calero leadership present "On the Road to Recovery - 2021 Technology Expense Management Market Predictions." This on-demand webinar explores Amalgam Insights’ top 2021 predictions and future trends for technology expense management.